KFC Graduate and No Experience Job Opportunities

KFC Africa is a pan-Africa business with a presence across 22 markets in sub-Saharan Africa. We employ 35 000 people across all our restaurants and support centers.

As a global company that serves millions of consumers at 50,000 restaurants across more than 150 countries and territories, we aim to make the world better by acting responsibly with respect to food, planet, and people.

Our vision is to paint Africa red, and so we’re always on the lookout for great talent to help us take the world’s most loved fried chicken brand to as many locations across this continent.

1. Food Service Team Member – Bloem

  • Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager
  • Portion ingredients and cooked products using approved KFC procedures
  • Hold and monitor product quality by checking and acting upon expiration dates and times for each product
  • Ensure the correct use of product holding equipment in respect of holding times and temperature
  • Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas equipment and utensils
  • Capture product preparation information and monitor product quality by checking and acting upon expiration dates and times for products
  • Adhere to Yum’s culture principles
  • Be obsessed about product quality by ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied

How To Apply

Food Service Team member job application

KFC Job Vacancies Today

2. Shift Supervisor – KFC Athlone

Are you passionate about delivering World class customer service? Do you have the ability to motivate a team that will consistently achieve company sales targets and profits?

Can you exceed operational excellence in accordance with Company expectations through effective leadership? If you answered yes, then YOU could be considered as a Manager at one of our World-class fast-food restaurants.


  • Assist the Restaurant General Manager (RGM) in the achievement of CHAMPS (Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service) standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations.
  • Manage shifts in accordance with Company policies and procedures including directing the activities of employees in maximising sales, operating efficiency and profitability.
  • Allocate responsibilities to each employee on shift and monitor performance accordingly
  • Ensure that all employees follow correct maintenance procedures in accordance with the established maintenance roster and advise RGM of any repairs or maintenance required
  • Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds are maintained by all employees on all shifts under supervision.
  • Report to the RGM/RM any aspects of employee relations, customer service, health inspection issues that are likely to affect the operation of the restaurant.
  • Assist the RGM/RM to implement restaurant training programmes for staff to enable them to maximise performance and realise their career potential.
  • Support and demonstrate all company culture initiatives & principles acting as a role model and providing leadership as necessary.
  • Drive culture in the restaurant by fostering and building engagement by adopting all Culture initiatives



  • Excellent command of the English language
  • Strong communication skills


  • Strong numeracy skills
  • Basic understanding of financial information

Computer literacy

  • Intermediate MS Office skills (Teams, Excel, Word)


Guest Orientation

  • Capacity to focus and achieve standards of service, which comply with the highest expectations of clients.


  • Capacity to develop followers by providing them with clear and simple instructions, demonstrations and explanations and systematically exposing them to planned but increasingly challenging tasks

Delegate and follow-up

  • The capacity to delegate specific task, not to take control of all tasks, to implement follow up control actions and/ or coaching actions where necessary

Excellence orientation

  • Capacity to focus on and achieve standards of service which comply with the highest expectations of clients

Listening and feedback

  • To listen and understand what has been heard clearly and objectively, provide positive helpful and productive feedback to the team

Accountability and dependability

  • The ability and capacity to take responsibility for own actions, others can rely on you, loyal and steadfast

People Development

  • Capacity to appreciate people’s development needs

Planning and organising

  • The capacity to arrange the availability and allocation of resources the utilisation of control systems as well as the delegation and coo-ordination of tasks and duties of individuals and groups.
  • To plan, prioritise and systemise the action in line with required resources.

Delegate and follow-up

  • The capacity to delegate specific task, not to take control of all tasks, to implement follow up control actions and/ or coaching actions where necessary


  • Demonstrates “BELIEF IN PEOPLE” by treating each person on their team fairly and with respect
  • Recognise Team members frequently using CHAMPS and encourages them to recognize each other.
  • Coach and support Team Members and train them to do their jobs well.
  • Assist RGM/RM to use Team Member feedback, such as Voice of Champions, to improve restaurant performance.
  • Demonstrates “TEAMWORK” by helping Team Members with their work, cross training them, effectively resolving their concerns.
  • Help RGM/RM to hire, develop and promote Team members
  • Assist to administer progressive discipline as needed, ensures compliance with all statutory regulations and in-house Company policies and procedures.
  • Encourage positive team work as per all Brand culture initiatives & principles
  • Assist RGM to ensure that all staff receive a comprehensive induction
  • Ensure that all restaurant staff is fully trained on all safety aspects
  • Ensure that the staff are effectively rostered to position as per the labour schedules
  • Assist the Restaurant General Manager (RGM) and Restaurant Manager (RM) to ensure that all new staff receive a comprehensive induction and that all staff are correctly trained to perform those tasks assigned to them.
  • Assist the Restaurant General Manager (RGM) and Assistant Restaurant Manager (ARM) to prepare the weekly labour schedule to ensure that all shifts are properly staffed and ensure that labour costs are in line with budget.


  • Drives CUSTOMER MANIA by role modelling and teaching Team Members to compliance standards.
  • Continuously advise and coach Team Members from delivering CUSTOMER MANIA
  • Demonstrates leadership by handling customer concerns on the spot using and by helping Team Members resolve customer concerns.
  • Complete all Compliance evaluations and implement actions to ensure resolution of issues and drive consistent improvement.
  • Demonstrates a sense of urgency that ensures customer satisfaction
  • Achieve required Compliance standards by ensuring that Team members are focused on exceeding customer  expectations for CHAMPS (cleanliness, hospitality, accuracy, maintenance, product and speed of service)
  • Handle customer complaints effectively with the intention to ensure returned business and further exceeding customer expectations
  • Ensures that the correct volume of product is prepared to meet the level of business and that the the product projection tools are accurately maintained
  • Ensures that the correct level of supplies is ordered, deliveries checked and that stock levels are monitored on a daily and weekly basis and any discrepancies fully investigated and reported to the RGM/RM
  • Ensures that the Store Compliance check-up is completed during each shift, with corrective action taken as necessary.
  • Handles customer complaints correctly and reports all serious complaints to the Restaurant General Manager.

Profits & Sales

  • Assist RGM/RM to effectively communicate profitability goals and BSC (balance score card) results to Team Members
  • Ensure that the cash handling and restaurant banking procedures are adhered to and cash register and equipment are maintained properly.
  • Ensure that all restaurant resources such as labour, products, supplies and equipment are at correct levels to minimise additional costs to meet varying volumes of business
  • Maximise restaurant profit performance by monitoring cost of sales, labor costs, controllable expenses to ensure that they are in line with targets set
  • Report deviations regarding costs and expenses and devise an action plan to rectify
  • Ensure that the correct levels of supplies are ordered, deliveries are checked and stock levels are monitored.
  • Ensure that food, labour and semi-variable standards are adhered to each shift
  • Communicate restaurant sales targets to Team Members to achieve sales budgets
  • Identify barriers and opportunities to enhance sales and coach and support Team Members to achieve goals set for the shift
  • Continuously inform Team Members regarding relevant marketing initiatives and product promotions.
  • Help RGM/RM to forecasts restaurant needs and determines scheduling / labour needs.
  • Ensure that Team Members suggestive sell and up sell
  • Ensure that Team Members adhere to and execute Local Store Marketing (LSM) initiatives.


  • Strong literacy skills
  • High personal standards
  • Position requires working over weekends and during festive season
  • Strong commercial skills & business acumen
  • Strong coaching skills that can achieve results through the team in a collaborative fashion
  • Proven analytical ability
  • Strong organisational skills
  • Team player
  • Excellent planning and time management
  • Sense of urgency
  • Resilience
  • Flexibility
  • Commitment


The ideal candidate will have the following background and competencies:

Min Qualification required

  • Grade 12 or equivalent qualification

Basic Requirements

  • Supervisory level experience – minimum of 2 years; fast food industry will be an advantage
  • Must be able to work shifts, public holidays and weekends due to the nature of the industry
  • Reliable, honest and hardworking and MUST have contactable references
  • Valid South African ID
  • Must be contactable 24/7 by means of a reliable cell phone
  • No criminal record
  • Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

How to Apply

Apply here – Shift Supervisor

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